Return & Refund Policy

Return Window

Most products can be returned within 7 days of delivery, provided they are unused, in their original packaging, and with all tags/accessories intact.

Certain categories (innerwear, perishables, personal care items opened after delivery) are not eligible for return for hygiene reasons — this is called out on the product page where it applies.

How to Request a Return

Go to My Orders, open the delivered order, and select "Request Return" against the item you want to return along with a reason. Our team reviews the request and arranges a pickup where available.

Refunds

Once the returned item passes a quality check, the refund is issued to your original payment method within 5-7 business days. Cash on Delivery orders are refunded as store credit or via bank transfer.

Shipping charges (if any were paid) are non-refundable unless the return is due to a defective or incorrect item received.